Monthly Archives

November 2014

How can we lubricate our social interactions and make city life more agreeable?

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Observation in a Japanese airport:  A limousine driver met a visitor in the Arrival Hall, carried his luggage, brought him to the car park, and asked him to wait while he went to get the car. Amazingly, the driver began to run to the limousine, not walk, or even just walk fast. This is the driver honouring the customer so that the visitor does not have to wait a minute longer than he needs to! Observation on a Japanese road:  Two men were cutting grass – one with a rotary grass cutter, and the other holding a screen that he moved along…

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